Shipping policy

Thank you for shopping with us! This Shipping Policy explains how we handle order processing and delivery for all products purchased on our store.

 Processing Time
All orders are processed within 1–3 business days after your payment is confirmed. Orders are not processed on weekends or public holidays.

 Shipping Times
Our products are sourced from various suppliers through our dropshipping partners. Shipping times can vary depending on:
The location of the supplier
Order processing time
The shipping carrier
Customs and local delivery conditions
Estimated delivery timeframes (from shipment date):
Domestic shipping: About 5–10 business days
International shipping: About 7–20 business days
These are estimates only and actual delivery times can vary. Some products may arrive sooner, while others may take longer based on supplier location and destination.

 Tracking Information
You will receive a tracking number via email once your order has been shipped. You can use this to monitor your package’s delivery status.
 Multiple Supplier Orders
If your order contains multiple items shipped from different suppliers, the items may arrive in separate packages and may have different delivery timeframes.

  Shipping Areas
We ship to customers worldwide, unless otherwise noted on the product page. Each product listing will indicate if a particular item cannot ship to certain locations.

 Delays & Exceptions
Delivery times are not guaranteed and may be affected by:
Customs clearance
Weather or natural events
Carrier delays
Holidays or peak season shipping volume
We are not responsible for delays caused by carriers or customs.

 Questions or Issues
If you have any questions about your order or delivery, please contact us at snuggrails@gmail.com or through our contact page. We’ll be happy to assist you